Contact information

Have questions? We’re here to help!

For questions about orders, shipping, returns, or product details, please reach out to our support team by email. This allows us to respond as quickly and accurately as possible.

Email: help@westandhale.com

When contacting us, including your order number (which begins with "WH," if applicable) will help us assist you faster.

Phone: +1 (562) 270-1760

Customer Service Hours:

Monday–Friday: 9:00 AM – 5:00 PM (PST)
Saturday–Sunday: Closed

Response Time:

We aim to reply within 1–2 business days.

Address:
West & Hale
3101 Ocean Park Blvd, Ste 100
Santa Monica, CA 90405
United States